Refund policy

We accept returns and exchanges within 10 calendar days of delivery.

Conditions:
Items must be unused, unwashed, in perfect condition and with their original tags attached.

Exchanges:
You may request a size or style exchange (subject to availability). Any price difference will be adjusted accordingly.

Returns:
Refunds will be issued once the item has been received and inspected, using the original payment method.

Shipping:
Shipping costs are the responsibility of the customer, except in cases of defect or order error.

Important:
As our fabrics are hand-painted, slight variations in prints may occur. This is not considered a defect.

To initiate a return or exchange, please contact us with your order number.

Thank you for trusting Ninou 💚